Under data protection law you have the right to change or withdraw your consent and to request details of any personal data that we hold about you. Where we have no legitimate reason to continue to hold your information, you have the right to be forgotten.
We may use automated decision making in processing your personal information for some services and products. You can request a manual review of the accuracy of an automated decision if you are unhappy with it.
If you wish to inform us of changes in consent for marketing please email us at the following address [email protected]
Data Subject Rights
Each Data Subject has 8 rights: These are:
The right to be informed; This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.
The right of access; this is the right to see what data is held about you by a Data controller.
The right to rectification; the right to have your data corrected or amended if what is held is incorrect in some way.
The right to erasure: under certain circumstances you can ask for your personal data to be deleted. This is also called ‘the Right to be Forgotten’. This would apply if the personal data has been withdrawn, or the personal data has been unlawfully processed.
The right to restrict processing; this gives the Data Subject the right to ask for a temporary halt to a processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.
The right to data portability; a Data Subject has the right to ask for any data supplied directly to the Data controller by him or her, to be provided in a structured, commonly used, and machine-readable format.
The right to object; the Data Subject has the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing.
Rights in relation to automated design making and profiling; Data Subjects have the right not to be subject to a decision based solely on automated processing.
What Information We Collect and How We Collect It
Some of the information we collect is Personally Identifiable Information (“PII”). PII, collected only with your consent, may include your first and last name, email address, mailing address, phone number and any other information that you provide to us that is linked to your identity. We will only collect PII that is relevant to the services that we provide and the maintenance of the Website and Service. This may occur, for example, in connection with registering to become a Member, subscribing to the Service, signing up to receive newsletters, responses you provide to survey questions, or inquiries you may make through our Website, phone, mail or email. Remember that you always have the option not to provide information by choosing not to use the Website or by not using the particular feature of the Website or Service for which the information is being collected.
The last form of information we may collect is non-personally identifying information but relates to your Website or Service usage or is necessary for the proper functioning of the Website or Service, such as the time and date and the extent of your usage of the Website and Service, the location of where you use the Website and Service, your usage preferences, how you interact with other users, which pages of the Website you visit and for how long, the mobile platform or service provider you use, your browser, your operating system, your IP address, and other unique device identifiers (“Other Information”). We may also compile this data to enable statistical analysis of our services that would be used internally or with external assistance to make improvements to our Website. We may also provide this information to third parties, including advertisers. Remember, though, that this information is not personally identifiable. If we ever associate Other Information with you as a specific and identifiable person, we treat it as PII.
TWEAK IS NOT LIABLE FOR THE ACTS OR OMISSIONS OF STRIPE.
Our Use of Information
We may use the information we collect for a number of purposes. For instance we may use it to enforce the Tweak Brand End User License Agreement, respond to your inquiries and otherwise correspond with you, to process transactions that you request, to maintain your Member account (if you have one), to customize the content you see on the Website or Service, to maintain the security and integrity of our Website and the Service, to conduct market research or surveys, and for the administration, review and/or the improvement of the content of our Website and Service. We may also use your information to communicate with you about services that we think may interest you or may aggregate your information for market research, project planning, troubleshooting problems, and detecting and protecting against error or fraud, or as otherwise described to you at the time of collection.
Tweak maintains a strict “no-spam” policy. If you register for the Website and Service, you may receive newsletters, notices and/or special offers via email or text message, unless you have requested otherwise at the time of registration or as set forth below.
You may unsubscribe from these electronic newsletters, notices and/or special offers at any time by following the instructions contained at the very end of every such email or text message or elsewhere as directed by Tweak. If a third party vendor provides such newsletters, you may unsubscribe in accordance with the instructions provided by such third party. If you are having problems unsubscribing please contact us at [email protected] (forwarding the newsletter, if applicable, and including in the Subject line the words “Unsubscribe”), and we will use reasonable efforts to remove you within seven (7) business days. Please note that Tweak will not process any unsubscribe requests submitted as direct replies to any newsletter.
Legal bases for processing (For EEA Users)
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal basis for doing so under applicable EU laws. The legal basis depend on the the Services you use and how you use them . This means we collect your information only where:
We need it to provide you with the Services, inluding to operate the Services, provide custoemr support and personalized features and to protect safety and security of the Serivces;
It satisfies a legitimate interest(which is not overridden by your data protection interests), such as for research and development, to market and promote the Serives and to protect our legal rights and interests;
You give us consent to do so for a specific purpose; or
We need to process your data to comply with a legal obligation
Disclosure of Information
We also reserve the right, and you hereby authorize us, to share or disclose your PII, including, without limitation, any content, records or electronic communications of any kind, when we determine, in our sole discretion, that the disclosure of such information is necessary to identify, contact, or bring legal action against you if:
You are interfering with Tweak’s or a third party’s rights or property;
You are violating any applicable law, rule or regulation;
Necessary or required by any applicable law, rule or regulation; and/or
Requested by governmental authorities in the event of any investigation, act of terrorism or instance of local, regional or national emergency.
In the event that Tweak is acquired by or merged with a third party entity, or sells all or substantially all of its assets, we reserve the right, in any of these circumstances, to transfer or assign the information and content we have received and collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your PII is treated, transferred, or used.
How We Protect Your Information
Tweak takes a range of security measures designed to protect your information and keep it confidential (unless it is non-confidential by nature, for example, publicly-available information) and free from any unauthorized alteration. However, the internet by its nature is not a secure environment and the nature of security risks is constantly evolving, as are the technical and organizational industry standards relating to management of those risks. While we strive to keep current our security technology and will review, refine and upgrade our security technology as we deem appropriate based on new tools that may become available in the future, the complete security of any information collected, stored or used by us cannot therefore be guaranteed. We have security standards and procedures in place designed to prevent unauthorized access to your Member account and information. A key part of this process helps ensure that all information we have about you is accurate and up-to-date. In the unlikely event that an unauthorized third party compromises Tweak’s security measures, Tweak will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information. If you ever discover inaccuracies in our data or in your PII, we urge you to notify us immediately.
You hereby acknowledge that Tweak shall not be responsible or liable for any dissemination of your information that results from your disclosure of such information to any third party.
Links to Third Parties
Links to Third Parties
The privacy of children is of the utmost importance and we are committed to complying with the Children’s Online Privacy Protection Act (COPPA). This Website does not knowingly collect, use, or disclose PII from children under the age of 13. If we ever discover that we have inadvertently collected PII from children under the age of 13, we will delete it as soon as possible. If you are a parent or legal guardian and believe that we have collected PII from your child under the age of 13, please email us at [email protected], and we will take steps to delete this PII as soon as possible.
Access to Your Information
We will provide you with access to PII you provide us for as long as we maintain that information in a readily accessible format. We will also work with you to correct any error in your PII. If you wish to access or correct any PII that you have submitted through our Website, or to have us completely remove your PII from our systems, please send an e-mail with your specific request to [email protected]